- What happens if I lost my phone with T Mobile?
- Can you track a phone through T Mobile?
- Does tmobile replace water damaged phones?
- How long do you have to return a phone to T Mobile?
- Does T Mobile Insurance Cover a lost phone?
- Does T Mobile unlock phones for free?
- How do I get a replacement phone from T Mobile?
- Can you still use a phone if its reported stolen?
- How long does it take to get a replacement phone from T Mobile?
What happens if I lost my phone with T Mobile?
If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges.
Have your mobile number and device information (manufacturer, model, and serial number).
Your device’s serial number (IMEI) is 15 digits long..
Can you track a phone through T Mobile?
With T-Mobile FamilyWhere® a T-Mobile primary account holder can use the FamilyWhere Android app or the My T-Mobile website to locate any phone on their plan that is on the T-Mobile 4G/LTE network.
Does tmobile replace water damaged phones?
Repair or replace a damaged device Screen damage and liquid damage are not covered under the warranty, so T-Mobile can’t exchange devices with this damage.
How long do you have to return a phone to T Mobile?
14 daysYou have 14 days to return a device purchased at a store. You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.
Does T Mobile Insurance Cover a lost phone?
T-Mobile’s Basic Device Protection Plan covers malfunctioning phones, accidental damage (including cracked screens and water damage), loss and theft. Like Protection 360, the plan covers your phone, charger, battery and SIM card; and other accessories are only covered if they’re lost or stolen with your phone.
Does T Mobile unlock phones for free?
We provide mobile device unlock codes free of charge within two business days (or provides further information about timing) for eligible devices. Device eligibility is determined as follows: The device must be a T-Mobile device. The device must not be reported as lost, stolen or blocked to T-Mobile.
How do I get a replacement phone from T Mobile?
Log in to My T-Mobile. Select PHONE. If more than one phone is on your account, select the name/phone number from the drop-down menu connected to the device you’re filing a claim for. Select File a claim or File damage claim or Report lost or stolen.
Can you still use a phone if its reported stolen?
Verdict. As you can see, there isn’t much hope when it comes to unlocking a blacklisted phone. Like we mentioned, if it’s something that was reported as lost or stolen, you just won’t be able to use that phone at all.
How long does it take to get a replacement phone from T Mobile?
Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you’ll get an email with tracking info alerting you that the device has been shipped.