Quick Answer: Is Hermes Return Free?

Why is my Hermes parcel returned to sender?

The reason for this is that depots only hold parcels for a limited amount of time.

Once additional delivery information has been requested, the depot will as a best endeavour, attempt to hold the parcel for 72 hours.

If additional information is not received, then the parcel will be returned to sender..

Are Hermes still collecting parcels?

Couriers work from 8am to 8pm on Monday to Friday and from 8am to 6pm on Saturdays – but not on bank holidays. At the moment, we don’t collect parcels on Sundays.

How much does it cost to send a parcel via Hermes?

PricingWeightParcelShop Drop-offCourier Collection1.01-2kg Medium£3.38£3.812.01-5kg£4.69£5.455.01-10kg£6.19£6.5510.01-15kg£8.39£9.003 more rows

How do I return my Hermes parcel?

Returning your parcels is easy with Hermes You can drop off your parcels at your nearest drop off location or your friendly local courier can collect them from you.

Where can I drop off Hermes parcel?

Your friendly courier can collect your parcel from you or you can drop it at one of our 5000+ local ParcelShops (usually your local convenience store or corner shop).

How do I return a Hermes parcel to Debenhams?

To return through a Hermes Parcelshop: Put your item(s) in the original delivery packaging (or something similar), along with your completed returns form. If you didn’t receive a delivery note with the returns form inside your order you can print one here. Attach the Hermes returns label to the outside of your parcel.

Do Hermes collect home?

Go to myHermes and either log in or create a myHermes account. To arrange a courier collection, simply follow the instructions provided. … Hermes can collect your parcel from your home address on a pre-arranged day for £3.95, this will require a printer to print off a collection label.

How does Hermes parcel shop work?

Parcelshops operate mainly in convenience stores with long opening hours so you can drop-off parcels whenever it is easiest for you. A ParcelShop delivery is usually one day faster than a courier collection because our daily ParcelShop collections are taken directly to our local depots and injected into our network.

Who owns Hermes?

H51 SASHermès/Parent organizations

How long does it take Hermes to return?

Personal Doorstep Collection We will collect an unwanted parcel right on the doorstep. Stated 6 Day Collection Choose a day of collection up to 7 days ahead, Monday to Saturday. 3 Day Service Returned parcels will be delivered back to you by Day 3.

Can I get a refund from Hermes?

If you no longer need to send your parcel, you can cancel your order and request a refund. Please note that to be eligible for a refund you must: Be the contract holder with Hermes International. Have booked the delivery within the last 28 days.

Can I return Hermes parcel at post office?

Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. You can find your most convenient drop-off points for DPD, UPS, Hermes and Collect Plus using the links below. … Be aware that you cannot drop off parcels at a Royal Mail sorting office – only Post Office branches and Parcelforce Depots.